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Memories made on trips with Savannah's RVs

Michael K.

5March 2023

You are a 10/10. Youre awesome and made my wife and I very comfortable and aware of what was important. We might be interested in renting again at the end of the year for the Rose Parade with our Family.

Dorothy L.

5January 2023

Fabulous experience. The people were very pleasant to work with. The trailer was as advertised. It was dropped off and picked up on time. Would definitely rent from them again.

NV RV Rentals’s answer

Thank you for your review Dorothy! You were a pleasure! We hope to see you again in the future :)

Dorothy L.

5January 2023

They were very easy to work with. The trailers were delivered and picked up when scheduled. The trailers were in great shape. No complaints at all.

Brenda O.

5November 2022

Robert F.

5September 2022

Amazing service! Savannah and her team are first rate.

NV RV Rentals’s answer

Thank you Robert! Come back and see us anytime!

Matt H.

4August 2022

Had a great time especially when the storms hit Nor Cal near Susanville. Only some minor TLC needed on the trailer, but still in good working condition.

Vivian P.

3August 2022

I was very happy with the experience however, i do have an issue with charges they applied after checkout. They charged us for dumping the waste, that should be included in the high price we paid for the rental.
I did not like seeing an extra charge of $232.00. They need to verbalize this extra fee from the beginning.
My opinion, it should all be included.

Kelly D.

3July 2022

Brett T.

5July 2022

Jurawa H.

5July 2022

Had a great experience with both the RV and NV RV rentals. Their team was very communicative and made the rental and return process very easy. Highly recommended!

Brittany R.

5June 2022

We had a great trip! NV RV Rentals were so easy to work with - dropped the trailer off for us, hooked everything up - showed us how to use everything, and then picked it up at the end of the trip. So easy. The trailer was very clean and well stocked. We would definitely use them again.

Patricia B.

5June 2022

The RV met our needs. Great experience. Thank you

Michelle K.

5June 2022

When I called to ask more info about the RV rentals, Savanah was quick to respond and answered all of my questions and the rest of the process to rent the RV was easy online. When my husband went to pick up the unit, both she and the owner of the trailer were there to go over everything and answer any questions or concerns that we had. Both were very informative and super great to talk to. The camper was super clean, they both made it a wonderful experience and it was great to know that there is a place to rent the RV local in the area. We for sure will use the company again as we have 10 acres and eventually want to set up our house for everyone to come once or twice a year for family reunions and it's great to know that our friends and family can rent an RV at a reasonable rate and go Glamping :). The drop off process was just as easy, and the camping trailer worked out great.

William C.

5June 2022

Great experience and knowledgeable staff

Jennifer R.

5May 2022

Perfect from start to finish!!! Easy and a wonderful camper. Owners so communicative and nice!!!!

Nicholas B.

1May 2022

Complete scam my quote started at about $1,700 and I knew I’d have some extra charges but I ended up with a $3,900 bill. I cleaned the coach, filled the tank, dumped the black/grey, EVERYTHING!!! I’ve never felt more robbed in my life and even tho this review is not going to get my $4,000 back it can prevent you from making mistakes. The rv didn’t ever work 90% of our trip because the generator popped and breaker. Oh but this breaker. Also couldn’t lock up my storage It doesn’t even seem like it should be possible. How can she just make up a list of things to charge me for and get away with it… oh I know why!!! I didn’t take any pictures so she knew she could take advantage of me. Always take pictures or you will get strong armed by people. I’m sure you make enough money why did you take 4000 for my trip? I figured I’d pay for an extra day and some miles but most of these things you made up. Especially the insurance fraud you committed. We did not brush up against a tree EVER. DO NOT RENT FROM NV RV!!!!!!😡😡😡😡

NV RV Rentals’s answer

Your review is extremely inaccurate. We are not in the business to scam people or take advantage of people as you can see by all our other reviews. We have photos of every item you were charged for, and some items that were damaged that we DIDNT charge you for. Lets start from the beginning; while the reservation was in your name we never met you, you left Jennifer responsible for the RV. Both you and her blatantly LIED multiple times and said you went fishing in Oregon, yet the RV went to a music festival (EDC) in Las Vegas which we have more than enough evidence to support. The RV was driven recklessly hitting 84 MPH at points. Per the agreement the RV was to be returned by 5pm but it did not even leave Las Vegas until after that time arriving into Reno at 4:20am. When I met your party (because to my knowledge you were not there or were unwilling to meet me) that morning I saw the large branch that had been hit damaging the roof of which I took photos of. We spent two full days trying to remove the copious amount of glitter that was everywhere inside the RV. Yes, a breaker flipped on the generator, which can happen for multiple reasons and is an easy fix but we were not notified to help. We were able to "fix" the issue by flipping the breaker within one minute of the RV being returned, and why there was 40 hours on the generator over a 5 day rental if it didn't work is beyond me. The toilet was clogged with toilet paper and bodily waste. Although you claim to have dumped it, we had to remove and unclog the toilet and piping and then dump it again. We did not charge you for the clog, merely for the dump. Additionally this RV went out on a rental this past weekend with absolutely no issues. We cannot be held accountable for user error, particularly if you don't reach out for assistance. The reason you do not have photos to support your claims is because they are not accurate. We really love what we do and we love to help people enjoy their time in an RV. Unfortunately, there is the occasional bad apple who abuses our vehicle, lies and/or is generally just difficult to deal with, this is one of those cases. We are a small business with a great reputation and this review is an effort to falsely misrepresent us and our business. Thank you to all of our past a future guests for your support and kindness, it means a lot to us!

1 Photo submitted by Nicholas B.