2018 Heartland M-3385
2018 Heartland M-3385
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About this RV
About the host
My husband and I had a great time camping in the mountains in this solitude. We brought a generator, extra propane, extra water and batteries and boondocked at 10,000ft for 5 days then came down to Chatfield RV Park with full hookups for 2 days. It was great and Brian was extremely easy to work with.
2 Photos submitted by Dorsey H.
Brian is a great partner to work with. His communication, advice, and attention to customer service are outstanding. He goes the extra mile to make sure you have everything you need for a successful trip.
Grand Design is known for it's great construction quality, and this trailer still has great mechanics; it pulls great, and the brakes, wheels, axles and slides took everything we threw at it over our 2200 mile trip.
Unfortunately, the trailer has accumulated some rough wear, and is beginning to show it's age. The black tank proved difficult to drain, as the tank valve is not operating correctly. Brian confirms this has been a problem since he bought the trailer. There is a serious risk of spillage, which is not good.
The battery is not up for boon-docking, and could not power the fridge overnight, and drained the battery to the point where we had to jump it to get enough power to drive the jacks.
The propane tanks should have been filled, but were not. We had to refill the tanks during our trip, and to secure them in their respective housings, as they were loose.
The A\C units on the roof have become fouled with cottonwood seed debris, and minimized the efficacy of the A/C in the 90+ degree heat. We cleaned out one unit, and it worked much better.
Unfortunately, the cleaning service leaves a lot to be desired. We found food debris and dirt throughout the trailer from prior renters that had not been cleaned up. We paid for cleaning, so I hope the next person gets a clean living space and clean tanks.
Bottom line, Brian is great to work with, but his "crown jewel" needs some tender loving care to keep it from becoming a "hanger queen". Use this trailer for long weekends, but don't use for long trips or boon-docking.... she will break your heart!
Brain was great and so was his RV. Everything worked properly and he was great at communicating when I had any questions. Will use him again.
The only thing better that the quality, cleanliness and Beauty of the RV was Brian as a renter! On time, excellent communication, great support and great service! I can honestly say it can not be done better and i have been renting for years!
Brian was very easy to work with and was very personalable