2019 Entegra Coach Other

Had a great time! Coach was well maintained and drove smooth. Just a note be prepared to bring cooking utensils. Everything worked with no problems. Came with water hose and sewer hose. Kids thought it was the coolest trip ever! Definitely made some great memories.

Nguyen is super nice and had everything set up for us without issue. The RV was basically as described and we had an excellent time on our trip to Yosemite and Sequoia. However, a couple thoughts to help you steer through the rental. First, Nguyen is a working man with a young family, so try to be mindful of that if you have a slightly difficult time communicating with him through Outdoorsy. Once the booking is complete and you can communicate with him via text or cell, there was no problem and he was very responsive, polite, and kind. I think he just misses some of the messages sent through the Outdoorsy app while he's at work. I personally find the Outdoorsy communication app cumbersome. Second, this rig is a 2017 or 2018 model year, not a 2019; the manufacture plate in the door jamb indicates a 4/2018 manufacture date. It had about 14,500 miles on it when we started, so it's been through a few trips (I'd guess 15-20). A couple cosmetic flaws could be addressed (like a wobbly shower door that's held down with a bungee cord and a smallish tear on the floor where the slide-out rolls). But we're a picky group I'd say, and none of this interfered with our enjoyment at all. Third, be advised that the fresh water tank has an overflow hose under the rig, so once the fresh water tanks fills, it will start spilling out unless you turn off the spigot. The same issue occurred when I tried to use the "city fixtures" function, which should allow you to use fresh water directly from the hose hook-up, rather than emptying your tank while in camp. This overflow caused some concern with one of the RV park managers as we flooded another camp site (yikes!) while trying to use the "city fixtures" function. This might have been caused by a stuck valve, so if you run into this problem, check out this video: https://www.youtube.com/watch?v=9uwrDeadmsA. I didn't have access to the web on our trip (thankfully!), so I didn't catch this titilating Sunset Seekers video. Instead I improvised, just filled the tank, made sure I turned off the hose before it overflowed, used up the tank water, and then filled it again -- even when in camp. Fourth, the black water tank (sewage) will indicate that it's 2/3 full when in fact it's empty. I'm not sure why and I didn't frankly want to investigate. Just be sure Nguyen shows you that so you don't run to a dump station unnecessarily. Fifth, be advised that as a COVID precaution, Nguyen has removed all the cooking ware, eating utensils, plates, mugs, etc., none of which was supplied (the listing will show it is supplied). Bring your own. Final thing, the description of this RV indicates that pets are not allowed and that it does not have a trailer hitch receiver. In fact, doggos are indeed permitted (for a $30 fee, I believe), and the truck does have a standard 2-inch square hitch receiver, so we were able to mount our own bike rack. Sweet! Overall, we had a blast and the RV made for an excellent trip. Thanks Nguyen!

I can't believe how unprofessional Nguyen was. I booked with over a week in advance and the day before the trip he canceled me the reservation with no evident reason. I planned this vacation with my wife and kids for weeks also we had to take PTO from work. He destroyed our vacation since we couldn't book anything else!
Very Very rude attitude!

Le tried to make my trip as smooth and easy as possible for whatever from his side, highly recommended!

Good communicator and easy in/out to Yosemite! Great trip. Thanks!

The 2019 Entegra Coach was exactly as advertised. It was clean, comfortable and everything worked perfectly. Nguyen showed us how to use all the features. The only thing I would mention is that there are very basic cooking items included, so bring additional kitchen utensils if you have a family coming, particularly knives (ie steak knives), large serving spoons. You might also want to bring salad tongs and wine/beer opener. Other than these small things all was as expected and easy. There is a kettle, but we brought our own Bodum coffee maker. Fridge and freezer worked perfectly and were quite sizable considering the space. There is alot of storage.