Paying and communicating through Outdoorsy helps ensure that you&#8217;re protected under our <a href="https://www.outdoorsy.com/help/outdoorsy-terms-and-conditions">Terms and Conditions</a>, <a href="https://www.outdoorsy.com/help/what-is-the-cancellation-policy">cancellation and refund policies</a>, <a href="https://www.outdoorsy.com/help/whats-covered-by-your-insurance-what-isnt">insurance program</a>, and other safeguards. It also makes it easy to find and reference important reservation details like tracking the conversation, booking details, and other useful information. We can’t provide these benefits if your reservation isn’t booked and paid for directly through Outdoorsy.
Paying or communicating outside of Outdoorsy also makes it harder for us to protect your information and puts you at greater risk of fraud and other security issues.
<blockquote>
<h4>Always report suspicious messages.</h4>
</blockquote>
Never pay for your reservation outside of Outdoorsy. If someone asks you to pay for a reservation outside our on-site payment system—or you think someone might be sending you links to a fake Outdoorsy site—report it to <a href="mailto:support@outdoorsy.com">support@outdoorsy.com</a> or give us a call at 1-877-723-7232.

Why should I pay and communicate through Outdoorsy directly?

Glad you asked! You can find owners’ stories and tips on <a href="https://www.outdoorsy.com/blog">our blog</a>. Or consider joining our private <a href="http://community.outdoorsy.com">Outdoorsy Owner Community Forum.</a>

How do I learn from other RV owners?

<ol>
<li> Go to Outdoorsy.com and list your RV</li>
<li> Rent an RV and hit the road</li>
<li> Join our RV <a href="https://community.outdoorsy.com">Owners Community</a> Forum</li>
<li> Follow us on Instagram and tag #NeverIdle</li>
</ol>

How do I become a part of Outdoorsy&#8217;s growing community of RVers?

If you&#8217;d like to track the location of your RV rental, you can sign up for GPS tracking from our partner, Zubie.



Zubie offers:



<ul><li>GPS devices for both drivable and towable RVs — buy your devices at a special rate, or lease them.</li><li>Real-time vehicle location through their website or mobile app.</li><li>Geofencing alerts when your vehicle is in an area you’ve set as off-limits.</li><li>Mileage-based maintenance reminders. Plus, discounts at a national network of service shops.</li><li>Seasonal subscriptions: Pause your service during non-rental months.</li></ul>







How to get Zubie&#8217;s special Outdoorsy rates:



<ul id="block-c8610819-5cba-433c-aa4f-b49d59e126b5"><li>Log in to your Outdoorsy account.</li><li>Go to your Dashboard and select the Recommended for you button at the bottom of the screen, in the center.</li><li>Look for the Zubie offer and select the button to get your discount.</li></ul>



Note: If you go directly to the Zubie site, you won&#8217;t get the Outdoorsy rates.

Can I track where renters take my vehicle?

The amount on your 1099-K represents your tax liability as defined by the Internal Revenue Service (IRS).



The IRS requires Outdoorsy to base our 1099-K reporting on the gross reportable payments that renters make to our platform.&nbsp;



<ul><li>Included in 1099-K reporting: For each rental, the amount a renter pays for the vehicle (nightly rate multiplied by the number of nights), as well as any add-ons. This is before the owner service fee has been subtracted.</li><li>Not included in 1099-K reporting: The amount renters pay directly to Outdoorsy for insurance, as a renter service fee, and as sales/transactional tax.</li></ul>



<h4>Why include the owner service fee on 1099-Ks?</h4>



Because it doesn’t come out of the customer’s payment to Outdoorsy. It comes out of our payout to you.



Again, the IRS requires us to base our 1099-K reporting on renters’ payments and not owners’ payouts.&nbsp;



This means your 1099-K will differ from your total payouts for the year in your Outdoorsy account. The difference is the owner service fee. It’s included in 1099-K reporting. It’s not included in your total payouts for the year.&nbsp;



This could change in the future. We watch tax laws closely so we can help you comply. We’ll implement any changes that impact you and your tax liability.



<h4>Reminder about service fees</h4>



Both RV owners and renters pay a service fee. Renters pay a percentage of their rental cost. Owners, a percentage of their payout. This helps enable Outdoorsy to maintain a secure and updated platform.

Where’d the taxable amount on my 1099-K come from?

<a href="https://d1p9472jke9yu3.cloudfront.net/documents/Outdoorsy_Owner_Handbook.pdf" target="_blank" rel="noreferrer noopener">Download your Owner Handbook now</a>



The Outdoorsy Owner Handbook is your guide to all things RV rental business. This Owner Manual is a compilation of everything you need to get your business off the ground and keep it growing.



<h4>The Outdoorsy Owner Handbook covers 9 topics:</h4>



<ol><li>Welcome to Outdoorsy</li><li>How Outdoorsy Works</li><li>Outdoorsy Insurance</li><li>Attracting Renters</li><li>Your First Renter</li><li>Trouble on the Road</li><li>When Your Renter Returns</li><li>Owner Best Practices</li><li>Owner Resources</li></ol>



With this handbook, you&#8217;ll not only be able to make adventure your business but to make it your successful business!



We offer advice and tips and get into the nitty-gritty of everything from insurance to getting good reviews.



Give it a good read, and you&#8217;ll be well on your way to winning the RV rental game!



<a href="https://d1p9472jke9yu3.cloudfront.net/documents/Outdoorsy_Owner_Handbook.pdf" target="_blank" rel="noreferrer noopener">Get your Owner Handbook!</a>

Outdoorsy Owner Handbook

The federal government imposes tax reporting requirements on companies like Outdoorsy. This means we must notify the Internal Revenue Service (IRS) of reportable payments that just about everyone receives from our platform.



Without your tax info, we can’t do this. But, that doesn’t mean you&#8217;re off the hook.



By law, if Outdoorsy doesn’t have your tax information, we must withhold at least 24% of your reportable payments as income tax. We remit this to the IRS for you.&nbsp;



<h4>Where do I add my tax info?</h4>



You can add your tax information in the Account area of your <a href="https://www.outdoorsy.com/dashboard/account/payout" target="_blank" rel="noreferrer noopener">Dashboard</a>, on the Payout preferences or Tax docs tab.&nbsp;



<h4>What if I don’t add my tax info?</h4>



Automatic withholding (24% of your reportable payments) begins January 1, 2022.



<h4>Can I stop automatic withholdings once they’ve begun?</h4>



Yes, once you provide your tax information, Outdoorsy will stop withholding on future payouts.



<h4>What happens to the money that Outdoorsy withholds?</h4>



We remit the money to the IRS in your name, and you may be able to treat the withholdings as tax payments made by you. However, you may face difficulties given that the payments we remit aren’t tied to your taxpayer identification number.&nbsp;



That’s why, even if withholding has started, you should provide your tax information to Outdoorsy.&nbsp;



You should consult with your tax professional for more information.



<h4>I just submitted my tax information. Will Outdoorsy pay me back what it withheld?</h4>



It depends on when the withholding occurred and when you submitted your tax information. However, generally, Outdoorsy is prohibited from returning withheld amounts.&nbsp;



<h4>Does Outdoorsy always notify the IRS of my reportable payments?</h4>



It depends on how much you receive in <a href="https://www.outdoorsy.com/help/whered-the-taxable-amount-on-my-1099-k-come-from" target="_blank" rel="noreferrer noopener">reportable payments</a> each year:



<h5>$600 or more</h5>



Yes, we must notify the IRS of your reportable payments, starting in 2022. We’ll also prepare a 1099-K for you and send a copy to the IRS.&nbsp;



<h5>Less than $600</h5>



We may not report anything to the IRS. You should consult with your own tax advisers to determine whether you need to report any activity on your income tax return.



<h4>American Rescue Plan Act (ARPA) of 2021</h4>



If you’ve been active on Outdoorsy and have never come across these tax requirements, it’s because some of them are new for 2022.



ARPA introduced the $600 threshold for tax reporting. This goes into effect on January 1, 2022.

Why does Outdoorsy need my tax info?

As you probably know, Outdoorsy conducts a <a href="https://www.outdoorsy.com/help/what-is-a-dmv-check-and-do-i-have-to-do-one" target="_blank" rel="noreferrer noopener">Risk Assessment, background check, and driver verification</a> for each renter to help ensure only qualified renters can book. And although Outdoorsy goes above and beyond to screen renters for you, it never hurts to establish your own process for vetting potential renters to ensure you feel confident renting to them.



To give you that extra peace of mind before booking, some topics you may want to ask renters about before booking include:



<ul><li>Travel plans</li><li>Towing vehicles</li><li>RV experience</li></ul>



<h3>Travel plans</h3>



In general, this is great to ask so that you can offer any travel insight you may have. Owners can share valuable tips for RV travel or popular destinations in the area to help renters plan the best and safest route.&nbsp;



Additionally, asking questions about renters’ plans can ensure they don&#8217;t intend to take your rig anywhere you aren&#8217;t comfortable with it going, like a multi-day festival or off unmarked roads.&nbsp;



Having an open discussion about travel plans will help make sure your RV is the right RV for their trip!&nbsp;



<h3><a href="https://www.outdoorsy.com/blog/rv-towing-vehicles" target="_blank" rel="noreferrer noopener">Towing vehicles</a></h3>



As an experienced RVer, you know that <a rel="noreferrer noopener" href="https://www.outdoorsy.com/blog/can-car-handle-pull-behind-trailer" target="_blank">not every vehicle has the capacity to tow an RV</a>. It&#8217;s always important to check that the renter&#8217;s vehicle has the proper capabilities for your trailer. They should be able to find this information in their driver&#8217;s manual.



You also want to make sure they know <a href="https://www.outdoorsy.com/blog/towing-a-travel-trailer" target="_blank" rel="noreferrer noopener">how to tow a trailer</a>, which leads us to the next topic — RV experience.



<h3>RV experience</h3>



Is your RV beginner-friendly? If not, you&#8217;ll want to determine if renters have the basic knowledge needed to safely drive away with your rig. Have they ever used an electric jack? Do they know the basics about heading to the dump station? If they don&#8217;t, that&#8217;s okay — some things can be easily taught!



We just recommend you take a few minutes to figure out what questions you can ask to see what experience renters have. You may even choose to meet with a renter a few days before the rental period to give a tutorial and help you gauge their level of comfort related to the rental.







Take some time getting to know your potential renters. This will prove beneficial for them and you as it helps make certain that your RV and the renter make the perfect match!

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