We love to help.

We love to help.

For Owners (US)

The federal government imposes tax reporting requirements on companies like Outdoorsy. This means we must notify the Internal Revenue …

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As you probably know, Outdoorsy conducts a Risk Assessment, background check, and driver verification for each renter to help ensure only …

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Rental mishaps are uncommon, but as the saying goes, accidents do happen. The good news? There are ways they can be avoided!

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Renters pumping the wrong fuel type in your RV could not only cause an expensive claim but can also take the RV off the platform while …

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If you’re wondering what it takes to be the best RV owner you can be on Outdoorsy, our listing coaches have the answers! Request a …

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Following are the restrictions around what content an owner can post as part of their listings

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Before you get your first rental request as an Outdoorsy owner, there are a few things you should consider to make sure you’re ready to …

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When it comes to private rentals like this, there’s no industry standard. We’re neither a hotel nor a rental car company. We get it! …

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Protection Packages for Owners We get that renting out your RV can be both an exciting and scary decision — that’s why we go above and …

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Outdoorsy has partnered with Parts Via to offer our owners access to the largest online selection of RV parts and accessories. As an …

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Wondering if you have to lose out on upcoming rental revenue? The short version is likely not! Simply follow these steps to see if your …

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One of the most important steps during the reservation process is getting the renter to go through the driver verification process. Unless …

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You’ve got a confirmed booking! Your renters are about to arrive and head off on their adventure. Before they depart, it’s required that …

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Life on the road means the occasional bumps and bruises for your rig, but Outdoorsy works hard to make sure we get your vehicle ready for …

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Outdoorsy owners are able to send over a customized quote to any renter on the platform. Sending over a quote is a great opportunity to …

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Outdoorsy has made date changes an easy experience for both owners and renters. If the renter has asked to extend their trip after they …

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So you’ve been renting your rig out for a while and everything has been going smoothly until your last renter returns and mentions they …

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What makes setting up your listing so fun is that they are totally customizable. Do you know of a big event happening near you that will …

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Keeping your calendar up to date is a vital part of being the best Outdoorsy owner you can be. Having to decline requests due to your …

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When you file a claim, please make sure you have the following required documents available, or we will not be able to accept your claim.

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We offer our $1M coverage in all states, but there are some limitations to how this coverage works in New York due to its unique …

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Purchasing gift cards Gift cards are not available to purchase at this time. Redeeming gift cards

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Purchasing gift cards Gift cards are not available to purchase at this time. Redeeming credit codes

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To submit a claim, you’ll need to take pre-trip and post-trip photos and upload them to the app. Along with the photos, you’ll …

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While incredibly rare, having your RV totaled while it is out on a rental is certainly a concern for many owners on our platform. If …

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Peace of mind can be hard to come by these days, but you can find it easily by purchasing the Premium protection package while renting …

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It’s always a good rule of thumb to take a safety first approach in any vehicle. That’s why all states require seat belts for every …

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As an owner, we suggest you inspect your rig after every rental. We also require a more technical inspection every 90 days. Owners can …

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RV rentals in the United States are typically subject to two types of taxes: income tax and transactional tax (sales tax, motor vehicle …

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One of the benefits of renting through Outdoorsy is the opportunity to review renters. This is valuable to ensure all owners have a good …

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Windshield Coverage included under the Peace of Mind Protection Package covers minor chips or cracks to your windshield that are …

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Outdoorsy mandates charging the following amount depending on the vehicle type Class A Vehicle: We mandate charging $1500 or more. Class …

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What is a service animal?   Service Animal: A dog that is individually trained to do work or perform tasks for the benefit of an …

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Did you know that Outdoorsy allows owners to create personalized discount codes for their RV rentals? This tool can be super helpful in …

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As part of Outdoorsy’s efforts to reimagine the way people access the outdoors, we’ve added the ability for RV Owners to offer delivery …

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“I sent you an email.” “I didn’t get it.” We all know how this conversation goes. The real person to blame is actually not a person at …

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Wondering how to get your listing(s) to appear higher in Google search results? As you can imagine, this is a question we get a lot.

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As you know, Outdoorsy is always focused on driving more bookings for our owners through strategic partnerships. Over the past few weeks, …

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A photo is worth a thousand words, which is why it’s important to upload the right dimensions on your listing. An image 900px wide x …

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INSTAmatch is, short and simple, a sales lead generator. A feature on the Outdoorsy dashboard (Dashboard > INSTAmatch), INSTAmatch …

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INSTAbook is an Outdoorsy feature that allows renters to reserve owners’ RVs immediately, without pre-approval. This is a great way to …

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When you complete the rental process, we ask that you please complete a thorough interior and exterior walkthrough with the renter. Take …

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Above all, it’s important to be communicative and transparent with your renter so they know exactly what’s happening with their deposit. …

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First things first. Get in touch with our Customer Support Team since we need to know about date changes for insurance reasons. Reach out …

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It’s a good idea to go through this checklist before and after rental periods.

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As a lister on Outdoorsy, you agree to have your tires inspected before each reservation. You also agree to inspect your electrical …

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Your profile is a great way for others to learn more about you before making any rental reservations. The more information you provide, …

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You can add or edit your payout methods in your profile on Outdoorsy.com. Go to Account Settings

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Renters aren’t require to leave a review, but you can certainly encourage one by talking about how important feedback (of all kinds) is to …

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It’s completely free to list on Outdoorsy. We do an 80/20 split with you for any completed bookings that come from our platform. You’ll …

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We encourage all of our owners to adjust rates for weekly and monthly rentals; this encourages longer term rentals at discounted rates. We …

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The security deposit is the magical money set aside to cover your rear should something go wrong. You decide how much this refundable …

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We understand that plans can sometimes change, that’s why we offer three different cancellation policies to RV owners on our platform. As …

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There are many different services that owners offer at an extra price. Cleaning fees, pet fees, additional camping gear, surf boards, …

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When you first list your RV on Outdoorsy, you’ll probably be asking yourself about the amenities you ought to provide your renters. After …

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Great photos and a friendly, informative profile page will work magic for your business. Here are some tips to consider: Take Great Photos

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Yes, many owners offer accessories such as kayaks, canoes, bikes, scooters, ski equipment and other outdoor adventure gear. (Some will …

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Yes, many trailer owners on Outdoorsy also offer a tow vehicle with their rental. To do so, we recommend that you add your vehicle as an …

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When folks look at listing an RV on Outdoorsy, they usually have these questions floating around their minds: Am I allowed to decline …

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There is little letting go that has to happen for all of us! But remember, many of these RVers are just like you—either looking to rent …

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Once you’ve finalized a reservation, the renter is charged the full amount of the rental. Outdoorsy holds these funds until 24 hours after …

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Outdoorsy owners receive 80% of the total reservation cost, plus any add-ons like excess mileage and generator fees. To see how much you …

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Do you like to make money in your downtime? Thought so. Outdoorsy makes it easy for you to earn up to $30,000 a year renting your RV to …

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This policy helps us preserve a positive booking experience for our renters. If you are an owner and want to cancel a reservation, the …

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