We love to help.

We love to help.

Updated August 7, 2020 These are unprecedented times, which will continue to develop on a daily basis. We want to provide you with as much …

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First things first. Get in touch with our Customer Support Team since we need to know about date changes for insurance reasons. Reach out …

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When you complete the rental process, we ask that you please complete a thorough interior and exterior walkthrough with the renter. Take …

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Above all, it’s important to be communicative and transparent with your renter so they know exactly what’s happening with their deposit. …

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First things first. Get in touch with our Customer Support Team since we need to know about date changes for insurance reasons. Reach out …

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As a lister on Outdoorsy, you agree to have your tires inspected before each reservation. You also agree to inspect your electrical …

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This varies depending on the type of vehicle and the location, price and season. Feel free to reach out to our support team with this …

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Nothing stinks quite like a broken-down vehicle during a road trip (okay, maybe roadkill). Luckily, Outdoorsy provides all renters with …

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If your renter reaches out to you wanting to extend their rental period mid-trip, Hooray! This means they’re having a blast in the great …

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This is one for the Outdoorsy support team. You’ll need documentation of all the additional charges, including the signed RV Return Form. …

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This varies depending on the type of vehicle and the location, price and season. Feel free to reach out to our support team with this …

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Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. If you like a listing, …

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If a refund is due because of a cancellation of a booking by either the renter or owner, this will automatically happen once the rental is …

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So you’re on the road, having a blast in the rig you rented from Outdoorsy, and you’re itching to extend your trip? Or maybe your …

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Yes, however refunds are determined by the owner, so please contact them directly. The Outdoorsy support team can’t process any refund …

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The Outdoorsy Customer Support Team is our team based in California and Canada who are available to help deliver timely, empathetic help …

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