If a refund is due because of a cancellation of a booking by either the renter or owner, this will automatically happen once the rental is processed in line with the reservations cancellation policy the refund is immediately released back to the renter’s credit card on file. If the refund is due to negotiations between the renter and owner, or due to services not provided, an Owner can initiate a refund through their dashboard on the booking details page of the Outdoorsy dashboard or contact our support team: support@outdoorsy.com or call toll-free (877) 732-7232

Canada cancellation customer service refund RV Rental Canada FAQ For Renters (Canada)