We love to help.

We love to help.

This can vary, you want to make sure that you are pricing your RV so that you aren’t losing money with a rental, understand the time …

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First things first. Get in touch with our Customer Support Team since we need to know about date changes for insurance reasons. Reach out …

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You can add or edit your payout methods in your profile on Outdoorsy.com. Go to Account Settings

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Renters aren’t require to leave a review, but you can certainly encourage one by talking about how important feedback (of all kinds) is to …

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When it comes to private rentals like this, there’s no industry standard. We’re neither a hotel or a rental car company. We get it! …

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Getting your first booking request is exciting but it can also be a little intimidating. The idea of renting your rig and making some …

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We welcome all types of rigs, from the stylish ‘fiver’ to the beautifully restored Airstream. You name it: Class A, Class B, Class C, …

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Details, details, details. Often during the rental pick up, your renter is excited to get underway and won’t remember everything …

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Outdoorsy works hard to ensure that all members are safe, insured and qualified to drive. To provide insurance, we have to confirm a …

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Better search results. More confident renters. There are so many reasons to shoot for five-star reviews. Here’s what our top owners …

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Security deposits come in handy sometimes, right? Make sure you clearly communicate any overages to the renter and have them sign-off on …

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Depending on your account status, the taxpayer information you’ve submitted to Outdoorsy, and other factors, you may receive a tax …

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Nothing stinks quite like a broken-down vehicle during a road trip (okay, maybe roadkill). Luckily, Outdoorsy provides all renters with …

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We understand that plans can sometimes change, that’s why we offer three different cancellation policies to RV owners on our platform. As …

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This would depend on the type of vehicle but some questions would definitely be universal: What are their plans, where do they plan to …

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Make sure you reach out to your Renter, the day before or day of the return date to confirm the drop off time is on track with what you …

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This is one for the Outdoorsy support team. You’ll need documentation of all the additional charges, including the signed RV Return Form. …

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Absolutely. Just go to www.ca.outdoorsy.com/list-your-rv and select “Park Model” under Vehicle type to start the listing …

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First off, congratulations. Once you have logged in to your dashboard at www.ca.outdoorsy.com, you’ll see your rental request and …

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It’s up to the discretion of the owner. You can find this info at the bottom of each listing, but feel free to message the owner directly …

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Meet, greet, smile and high five. Then dive right into the RV Departure Form. Run through the steps to make sure your guests know how to …

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If your renter reaches out to you wanting to extend their rental period mid-trip, Hooray! This means they’re having a blast in the great …

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Feels kind of like welcoming home a new baby, right? Lest you get too emotional, remember the task at hand. Do a thorough walkthrough and …

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First off, congrats on the successful rental! If you have no additional charges, such as mileage or cleaning costs, and want to to release …

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You will either pick up the vehicle directly from the owner or from one of our managed partners who stores multiple vehicles. During both …

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Search, book, roll. Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. …

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Charging for excess distance is simple through the Outdoorsy platform. If you know prior to your renters booking that they plan on …

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We’re a company of passionate people unlocking the outdoors. When you want to rent an RV with us, you won’t be renting a bland RV from …

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Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. If you like a listing, …

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So you’re on the road, having a blast in the rig you rented from Outdoorsy, and you’re itching to extend your trip? Or maybe your …

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Yes, however refunds are determined by the owner, so please contact them directly. The Outdoorsy support team can’t process any refund …

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Outdoorsy insurance doesn’t cover travel to Mexico, but all other location restrictions are up individual owners. Some owners, for …

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While one-way rentals are definitely a possibility, it comes down to each individual owner and their policies. An owner may opt to allow a …

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The IRS requires Outdoorsy to send out 1099-K forms to every owner who uses our service and makes 200+ transactions and $20,000 or more in …

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A lot of our owners are pet lovers, but may have restrictions on pets in their vehicles. Check the rules section of each listing to see if …

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Seems like a dream, but oftentimes, yes! Delivery options are at the sole discretion of the owner, but we’ve seen great results. You can …

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You can list your RV for rental on Outdoorsy.com to make money while you’re not using it. Beats the heck out of collecting dust bunnies! …

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