Outdoorsy allows owners to choose among three standardized cancellation policies (Flexible, Moderate and Strict) that we enforce to protect both owners and renters.

Flexible:

• Reservation deposit (25% of full trip cost) is refundable if canceled more than five days prior to booking start date
• If the renter has paid in full and the booking is canceled more than five days prior to booking start date, a full refund (minus fees) is issued
• If canceled less than five days prior to booking start date, a partial refund of 75 percent of the full rental amount (minus fees) is issued, but the reservation deposit is non-refundable.

Moderate:

• Reservation deposit (25% of full trip cost) is non-refundable
• If the renter has paid in full and the booking is canceled more than seven days prior to booking start date, a partial refund of 75 percent of the full rental amount (minus fees) is issued
• If canceled less than seven days prior to booking start date, a partial refund of 50% of the total rental amount (minus fees) is issued

Strict:

• Reservation deposit (50% of full trip cost) is non-refundable
• If the renter has paid in full and the booking is canceled more than 14 days prior to booking start date, a partial refund of 50% of the full rental amount (minus fees) is issued
• If canceled and the renter has only paid the reservation deposit, no refund is issued
• If canceled less than 14 days prior to booking start date, no refund is issued

 

Renters must agree to the owner’s cancellation policy before booking.

cancellation policies renter RV Rental For Renters (US)