2018 Freedom Elite 30FE - NM
2018 Freedom Elite 30FE - NM
For more than 50 years, Kampgrounds of America has been bringing family and friends together to enjoy all that the Great Outdoors has to offer. With nearly 500 locations in North America, there's bound to be a KOA close to where you want to go. Since 1962, Kampgrounds of America has been North America's "outdoor home away from home" for millions of campers. KOA offers safe, clean and convenient locations all across the continent. And there is camping "any way you want it," with spacious tent and recreational vehicle campsites, as well as recreational vehicles available for rent.
This RV is apparently co-owned by KOA & Outdoorsy. When trying to make some arrangements, each referred me to the other to discuss. Frustrating experience. Probably the biggest drawback in this rental. No one wanted to take responsibility.
The RV has some things that are intentionally disabled (we knew this in advance), the awnings, the stabilizing jacks. Not such as big deal. Generally worked as expected for a rental since 2018. The AC stopped working off the generator the last 2 days, but still worked when hooked up to electric. Some of the outside compartment storage spaces are not accessible because of broken locks, but enough were that it was not a problem.
It was able to sleep us & the grandkids comfortably. The bunk beds are a big plus because each had there own bed & the curtain afforded privacy.
The host was great in responding when we had questions about the rv and made the process for a first-time renter very clear and easy
How to begin to describe a “dream trip” of four high school friends after they’ve graduated college and wanted one fabulous cross country adventure before settling into adulthood. This was that trip and enumerated below are the may and myriad ways the dream turned into a waking nightmare.
5 Photos submitted by Christopher S.
Very nice people to deal with. RV was very clean and everything was laid out nice. Was a little disappointed to learn that the automatic leveling jacks and the awning were disconnected and not usable. We still had a great time on our vacation.
So despite all the downfalls, we had an amazing time. The RV had a BUNCH of stink bugs that were not pleased that we were borrowing their home for 10 days. Especially the one that lived in the DVD player by the bunk beds. He got a ride smooshed awaking when he crawled out of the side of the TV. The outside TV did not work, one of the drawers went rogue and didn’t stay in when driving, the backup camera/radio stopped working whenever it felt like it, the leveling jacks were disabled (apparently they break often, but we slept on an incline or decline the whole time), and the awnings were disabled. The KOA was super busy and did not respond to my texts/messages for 2-3days.
15 Photos submitted by Meg M.
Clean RV that was really spacious and comfy. Pickup and drop off was easy. Would rent again.
First time RV user. Trip was fun , but it would’ve been nice to have an owners manual or something for the RV. Spent a lot of time figuring things out instead of spending time with my family.
This was our first RV trip and the first time using Outdoorsy. We were surprised to find that the RV came with NOTHING. Luckily we could rent sheets and towels but no tools. We originally booked thru Cruise America and they had cooking tools available to rent, KOA should be clear about this on the listing. There are several tv’s which is nice, but be aware there is no actual cable to hook up with so we had to buy one. If you are not renting this from your home area be aware.
1 Photo submitted by David L J.
This was a great RV for our first family RV vacation. Our three young kids had many places to sleep. It was clean and the owner/KOA were very helpful on answering questions
2 Photos submitted by Michael B.
Koa was very helpful. Rv was great
We had a wonderful trip. First time RVers, Henry (a very experienced camper and KOA employee) walked me through the entire campground hook up process and made me feel very comfortable. The RV was immaculate and we had a great experience. Denise was great and we would absolutely do this again (with Outdoorsy and KOA).
1 Photo submitted by Charles B.
Tldr: DO NOT RENT HERE. they didnt do the maintence before this was rented to us, half the amenities didnt work and now they want to keep our deposit and blame us.
Excellent! Exactly as described. Will be renting from them again next year.
Our RV ran well on the road. The RV was kinda falling apart once we got settled. The shower head was broken so our group could use the rev shower during our trip (yuck). The main table that turns into a bed didn’t go down all the way creating uncomfortable sleep, the futon was also broken and had a large metal object sticking out from the seat cushion, in fear of doing any more damage and after one attempt of trying to pull it open we didn’t want to break it any further so we didn’t use it, leaving us again with less sleeping. When we picked up the RV upon leaving the campground we went to fill our tanks with water and noticed the dump tank had not been cleaned from the previous user, so we had to clean out someone else’s waste which was disgusting.
When I notified KOA they were responsive and pleasant about offering us a small refund and allowing us to return the waste tank how we found it.
Clean Great running Perfect for the first time renter.