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COVID-19 (last updated June 28, 2020) This Update is related to COVID-19 and our RV Dealership We are OPEN for full Service, Guidelines are listed below. UPDATED HOURS coming in JULY... RV SALES DEPARTMENT - Making an Appointment is still recommended, just view our RV Inventory online, then call our sales department to make your appointment to look at the RV's you are interested in seeing (telephone 716-625-8877). You can also contact Sales by using our websites Contact Us page, just select the "Contact Sales Department" request form. Lastly... they can also be contacted through our Facebook page. RV PARTS & ACCESSORY STORE - Our store is open, but we are limiting the amount of customers that can be in the store at one time, we may ask you to wait outside, if the store is at capacity based on New York's current Guidelines. You can also shop online at MTSRV.com or through our eBay Store. Items purchased online can either be shipped out or you can elect to pick the items up at our Dealership, we would be happy to bring items out to your vehicle when you arrive, if requested. RV SERVICE DEPARTMENT - Our Service department has been open throughout the shutdown and continues to operate. If you need service work done on your RV, please give us a call and setup an appointment. GENERAL RULES - Please Note... Maintaining Social distancing and wearing a mask is still recommended. If you are feeling sick, please stay home. Everyone stay well and We'll all be camping soon! Mission To make our customer's RV shopping and service experience fun, comfortable, memorable and affordable. Vision Through camping and travel, promoting healthy relationships with friends and family by experiencing all the beauty of our great country. Our Core Values To maintain integrity with fairness and respect. To promote our industry with enthusiasm and positivity. To encourage our team to use empathy and cooperation in order to make our customers feel comfortable with the trust and confidence they give us. Mantelli Trailer Sales, Inc. Founded in 1965 Mantelli Trailer Sales, Inc. was founded by Albert and Shirley Mantelli in 1965. It is currently owned and operated by their daughter and son-in-law, Kim & Mark. The dealership is located in Lockport, New York which is in the western region of the state, near Buffalo and Niagara Falls. Throughout the years, Mantelli's has expanded in size and now would be consider a mid-size RV dealership. Over those years, Mantelli's has sold every type of RV manufactured today, but now focuses mainly on towables. Since 1965 the main goals of the dealership have been to introduce the RV lifestyle to our customers and above all obtain the highest customer satisfaction possible. The dealership, along with the entire staff, understands that without our customers we would not exist.