Always responsive and helpful

Jeremy is consistently described as very nice, courteous, and helpful. He answers calls promptly, communicates well, and quickly responds to issues, even bringing a key or suggesting solutions.

Significant maintenance and cleanliness issues

Multiple recent guests reported a non-functional heater, significant leaks (toilet, sink, exterior water connection), and poor cleanliness despite fees. It also had missing keys and signs of wear and tear not reflected in photos.