2018 Starcraft Autumn Ridge RB15

Generator would not start when owner demoed it at pick up on 6/3/21. I had to repair it at camp site in order to use to power the A/C . Owner said he would refund my $30.00 generator charge though I have not seen that yet. All three tires on Camper were very low on air, spare was down over 20lbs which I had to correct before leaving for my destination. Upon arriving at my destination on Thursday 6/3/21 I found ants in the camper. Better maintenance of camper and it's accessories is needed.

Incredible.

Loved the RV. Clean, comfortable, great heater, good audio/video. Joseph (and Courtney) are awesome. Joseph explained everything so well when we picked up. And was always available if needed. Wish I could give him 6 stars!!!

This was my first time staying in an RV, and I could not have asked for a better experience or host! The camper itself was in perfect condition and came with just about everything we'd need--plates, bowls, utensils, even sheets and pillows! Nathan was a fantastic host. I was delayed in arriving, so he not only brought the camper and set it up for me but also checked into the campground and got all the paperwork from the office. He was also very patient with my inexperience with campers and answered my many questions thoroughly and thoughtfully. I can't say enough good things about this experience! I definitely would stay again and would recommend to anyone looking to camp in the Gatlinburg area!

This was our first time using an RV, so we wanted a smaller trailer to pull and a newer one that would not have any problems. It was also inexpensive and in Knoxville area so easy to pick up. The guys who I emailed with and picked the camper up from were very nice. Prompt and polite.

We did have some problems though, that they have said "will be fixed". The gray water tank registered full, but we were told and shown it was not full and they said the sensor is messed up. Whether full or a sensor issue there was a problem. The shower was not usable and even the little sink water we used backed up into the tub. We had to bail the tub into the toilet and flush it into the dark water tank before driving home. They will have it looked at next week, but we are a bit disappointed to have had this problem.

Another issue was that we were told the camper would have sheets and pillow cases, neither of which were present. That is a preparation issue on their part and I should have checked on my part. Lastly, the bolt or master lock that goes on top of the hitch after hooked up to secure it was missing when we went to pick it up. No biggie, but a strong lock or quality bolt would have made me feel better.