An Unforgettable 10-Day Adventure — Blacksford Exceeded Every Expectation!
What an absolutely fantastic experience from start to finish! We rented a Winnebago Solis PX for an incredible 10-day road trip from Bozeman, Montana, to Seattle, Washington, and we truly cannot say enough wonderful things about Blacksford and their exceptional team!
As first-time RV renters, we weren't quite sure what to expect, but from the moment we arrived in Bozeman, Cindy made the entire process a breeze! She whisked us through the paperwork before giving us a thorough, top-to-bottom walkthrough of our Solis PX. Her knowledge, patience, and attention to detail left us feeling completely confident and ready to hit the road. We were pleasantly surprised by just how easy everything was to operate!
Once our orientation was complete, Cindy gave us time to unpack and settle in, then graciously invited us to browse their "Hiker's Pantry" for any supplies we might find useful along the way. Such a thoughtful touch! We grabbed a few bits and bobs that ended up coming in incredibly handy during our adventure!
Our Solis PX was in excellent condition, beautifully maintained, and an absolute joy to travel in. We enjoyed ten spectacular days exploring the American West, and everything went remarkably smoothly until our final nights in Washington, when we discovered a screw lodged in one of the rear tires.
We contacted Blacksford's roadside assistance and notified both Cindy in Bozeman and Miranda at our Seattle drop-off location. Both ladies were incredibly responsive, reassuring, and helpful! Fortunately, we were near a tire shop where the technicians removed the screw, inspected the tire, and reinflated it. Thankfully, the screw hadn't penetrated the rubber, and they didn't even charge us! Crisis averted!
When we arrived in Seattle, Miranda was every bit as wonderful as Cindy! She made the return process effortless, took the time to show us a few other RVs in their fleet, and even drove us to the airport. Talk about going above and beyond!
What truly sets Blacksford apart isn't just the outstanding condition of their vehicles, but the genuinely warm, knowledgeable, and stellar customer service we experienced at BOTH ends of our journey. From our very first RV orientation to our final airport drop-off, we felt completely taken care of.
We started this adventure as first-time RV renters and finished it already dreaming about our next one!
Blacksford, you've earned yourselves two very happy repeat customers! A HUGE thank-you to Cindy, Miranda, and the entire team for helping make our road trip such an unforgettable experience. We cannot recommend you highly enough!
⭐️⭐️⭐️⭐️⭐️ FIVE STARS ALL THE WAY!