We love to help.

We love to help.

How does trip insurance work?

Even the best-planned trips can be impacted by an unexpected event or unplanned interruption, illness, road closures, traffic accidents, medical emergency, adverse weather, natural disasters, or more. Trip insurance allows you to recoup the investment you made in your trip if you meet the terms and conditions outlined in the plan.

Say it’s the day before your big RV trip and your daughter comes down with a nasty case of stomach flu. You had booked a non-refundable trip, and now you’re out hundreds – or even thousands – of dollars. Or are you?

By selecting our trip insurance, you could be reimbursed 100% of your prepaid RV rental booking cost in the event you had to cancel due to a covered event, rather than $0 as you would if you selected a vehicle with a strict cancellation policy. 

Some trip insurance coverages include: Trip Cancellation, Trip Interruption and Emergency Assistance and Transportation.

Trip Cancellation / Interruption

Some covered events that apply to Trip Cancellation and Trip Interruption (please note that terms and conditions apply): 

  • Traffic accident en route to pick up your RV
  • Onset of pre-existing medical conditions while on your trip (if certain requirements are met at the time of purchase)
  • Sickness, accidental injury, or loss of life of you or a travel companion while on your trip
  • Mandatory evacuations, road closures, or inability to access destination due to adverse weather

24/7 Emergency Assistance and Transportation

Much like stumbling upon a bear in the wild, you never know when a medical emergency will present itself. Covered expenses include:

  • Emergency transportation to the nearest suitable medical facility
  • Help to return home, if medically necessary
  • Expenses for one person of your choice to visit you if you are traveling alone and hospitalized for more than 7 days
  • Injury that first occurs during your trip

Free 10-day review period for a full refund

Trip insurance from Generali Global Assistance can help provide coverage for you and your travel party in the event of an unforeseen covered circumstance adversely impacting your travel arrangements. Your travel insurance plan also comes with:

  • Take 10 days to review your plan and decide if it’s right for you
  • If you wish to cancel your plan within 10 days of purchase and have not yet left on your trip or filed a claim, you can do so and receive a full refund of your plan cost

Anticipating the unexpected and covering it with travel insurance can help protect you and your traveling companions from surprise expenses. Have more questions? Read more about trip insurance here.



Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance & Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance.  This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker.  This notice provides general information on Generali’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.

Travel insurance plans are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231. Generali US Branch operates under the following names: Generali Assicurazioni Generali S.P.A. (U.S. Branch) in California, Assicurazioni Generali – U.S. Branch in Colorado, Generali U.S. Branch DBA The General Insurance Company of Trieste & Venice in Oregon, and The General Insurance Company of Trieste and Venice – U.S. Branch in Virginia. Generali US Branch is admitted or licensed to do business in all states and the District of Columbia.