Bryan Johnson canceled the booking 0 days before departure. This is an automated posting.
We only cancelled the reservation due to an unfortunate accident. As we were performing the pre-trip inspection the water heater exploded leaving the water heater inoperative. There's nothing we could've did to keep this from happening. We are just happy that it happened before the their trip started and they were stranded with no hot water.
I cant see how this type of automated response is necessary..? preying on the misfortunes of others is terrible practice! We feel terrible enough being that this is the first time anything like this has happened.
Bryan and his son Tate were awesome! We had a little mishap that I brought the incorrect trailer hitch for the trailer, but Bryan immediately ran to his house trying to find one for me. When he couldn’t find one, he offered to buy one for me. At the end, I decided to have him tow the camper to the camp site, and he was willing to accommodate that as well.
The camper was literally brand new, but it had all the essentials. My 8 yr old son loved the top bunk, which he said staying in the camper was his favorite part of the trip. We enjoyed the camper!
Thank you for the kind words Michael. We love to hear that you enjoyed the experience as well as the camper it means a lot! What even better to hear is that you son made a good memory because you and your wife gave him an opportunity to see and do something new.
Thank you And your family Michael and we hope that we will be able to help you out in the future.
Bryan, Olivia, Tait & Arra