Final rental charges are due 2 weeks prior to pickup of Camper Van. Payments must be paid in U.S. Dollars by Cash, Cashier's Check, Travelers Check or Credit Card. Sorry, we don’t accept personal checks.
Driving License: All drivers must possess a driver license valid for the entire rental period and a major credit card. An international driver license is recommended for foreign tourists. Only drivers listed on the contract are allowed to drive. All drivers and their drivers’ licenses must be present at time of vehicle pick up.
Vehicle Pickup and Return: Vehicles are available for pickup by appointment 7 days a week, and must be picked up and dropped off at our location at the airport or near Paia.
Travel Area Restrictions: We do NOT allow our VW Campers to be driven up to Haleakala National Park. Crater Road is way too steep for these little engines. Same applies for PoliPoli Springs. Driving on unpaved areas is not allowed. Renter is liable for all damages and towing charges incurred due to operating in unfavorable conditions. There will be a fine imposed if GPS evidence of driving offroad/ or in unrestricted areas.
Violations / Tickets: You are responsible for any traffic violations during your stay. (parking tickets...etc)
Smoking: Smoking is not allowed inside the camper van. Evidence of smoking is subject to a MINIMUM $200 CHARGE.
Cleaning: Renters are responsible for cleaning out the interior the camper van, doing dishes, and sweeping out / vacuuming the sand out. YOU WILL BE CHARGED $ FOR DIRTY CONDITION OF THE CAMPER VAN. PLEASE LEAVE IT AS YOU RECEIVED IT.
Towing: Towing of anything is prohibited with a camper van. DONT DRIVE IN THE SAND! I charge a minimum of $100 to tow camper out of the sand with my truck (depending on drive times). Don’t try to force your way out, I will know if you got stuck in the sand.. and you’ll likely just cause damage to the clutch or transmission. Tow truck will cost $300 minimum if you call one.
Rental Extension: If you would like to extend the rental period please contact Maui Westy Campers.
Cancellation Policy: All cancellations and no shows forfeit their reservation deposit.
Early returns: No refunds are given for early returns after acceptance of the vehicle.
Insurance: All drivers must carry proof of insurance if they provided their own upon pick up of camper van.
Security Deposit: A refundable $250 deposit is collected 14 days prior to departure date. This also serves as a damage deposit and is separate from the rental fees. Any damages during your trip will be deducted from your deposit
Damages include—-
- scratches & dents to exterior of van
- tire and rim sidewall damage
-broken equipment I provided
-lost or missing items
-interior of van damage
If you don't have insurance, we can provide you with some.
Nissan campers have higher sec. deposits.
Injuries, Death and or Dismemberments: Regardless of fault, If costs of damage exceeds the deposit, renter is fully liable but not limited to costs incurred due to Injuries, Death, and or Dismemberments, and also court fees incurred by Maui Westy campers and all parties involved.
Terms and Conditions
Driving License: All drivers must possess a driver license valid for the entire rental period and a major credit card. An international driver license is recommended for foreign tourists. Only drivers listed on the contract are allowed to drive. All drivers and their drivers’ licenses must be present at time of vehicle pick up.
Vehicle Pickup and Return: Vehicles are available for pickup by appointment 7 days a week, and must be picked up and dropped off at our location at the Kahului airport (OGG).
YOU WILL BE CHARGED FOR LATE RETURNS! ( up to full day charge)
Travel Area Restrictions: We do NOT allow our VW Campers to be driven up to Haleakala National Park. Crater Road is way too steep for these little engines. Same applies for PoliPoli Springs. Driving on unpaved areas is not allowed. Renter is liable for all damages and towing charges incurred due to operating in unfavorable conditions.
YOU WILL LOSE ENTIRE DEPOSIT FOR DRIVING OFF ROAD AND IN MY RESTRICTED AREAS!
Violations / Tickets: You are responsible for any traffic violations during your stay. (parking tickets...etc)
Smoking: Smoking is not allowed inside the camper van. Evidence of smoking is subject to a minimum $200 charge.
No pets!! Extra charge if pet evidence found.
Towing: Towing of anything is prohibited with a camper van.
Rental Extension: If you would like to extend the rental period please contact Maui Westy Campers.
Cancellation Policy: Full refund up 30 more or days from departure minus a $75 processing fee. Between 30 and 14 days of departure date, 50% of down payment will be refunded. Between 14 and 7 days of departure, 50% of total reservation amount will be refunded. No refunds if cancelling within 7 days of departure date.
Early returns: No refunds are given for early returns after acceptance of the vehicle. Same applies for changes to reservations within 1 month of pickup.
MECHANICAL PROBLEMS Our vehicles are fully serviced and cared for. Mechanicals are continually checked, renewed, and maintained by our in-house VW technicians, so problems are not common. However, they do sometimes occur and we want to be clear about our policies prior to booking.Should you have a problem en-route, we are the first call you should make after making sure you are in a safe place. Hopefully the problem can be sorted and you will be on your way without too much inconvenience. Many times a simple fix is all that is required and you are back on your way after a phone call
We may refund a day's rental fee if the fix takes more than 12 hours.
If the problem is more serious, we have two choices:
1. We will get you to the nearest safe location where you can relax, and if another of our vehicles is available we will deliver the van and swap vehicles for you in the shortest possible time. The replacement vehicle may or may not be exactly the same as the one you started with. If you prefer to rent another vehicle locally, we will refund the balance of the rental period. We are not responsible for any accommodation expenses.
2. If you do not want to swap vehicles, a replacement is not available, or it would require an excessive amount of time, we will assist you in getting to where you may arrange alternate transport, and wish you a safe onward journey. We will either refund any monies we've collected for the outstanding rental period, or offer a credit for an equivalent rental period at a future date of your choosing.
We want our policy to be fair and we ask you to consider before you book that this is a possibility. But if it happens, kick back and chill out. We have every confidence we can sort things out.
If you have any difficulties report these immediately to Maui Westy Campers. If you have an accident (or breakdown) you are responsible for your accommodation expenses. Maui Westy Campers liability extends to either replacing your vehicle with a similar one or refunding your rental fees for any of the days the total use of the vehicle is lost.
If you experience a breakdown due to lack of exercising ordinary care while in possession of the vehicle then your trip will end without reimbursement for rental days lost and the primary driver can be responsible for towing, repair of damages incurred, and in addition, their security deposit will be forfeited. (Ordinary care includes immediately turning off the engine if any red blinking lights are present or the buzzer alarm is sounding off,, i.e.,proper fuel (92 octane) ; proper gear selection; not overheating the engine; not driving more than the recommended 100 miles per day and the like - PLEASE INQUIRE IF YOU DON'T UNDERSTAND.)
Fuel Policy: You get the camper with a full tank. Bring it back full. Premium or ethanol free Gasoline ONLY.
Terms and conditions may change without notice.