Vehicle in disrepair at the time of rental - issues previously known to owner. Major systems affected including roof AC (over 100F interior temperature) and auxiliary battery (refrigerator stopped working overnight). Bad odors present in toilet and refrigerator. Black and gray water tanks not empty on delivery. Owner not responsible for upkeep. Many excuses made. Returned vehicle after less than 24 hours. Partial refund agreed upon but took several days to receive.
Coach was what it was. Coach was nice but a bit small for us.
We were disappointed by the cleanliness. We felt we needed to wipe down all services because of Covid, and since that was our first outing since the Covid shutdown, we had hoped and been told it would be totally sanitized
Excellent experience. Matthew was flexible and super easy deal with and the van very nice; exactly as described. Very luxurious and easy to drive.
Matthew is an easy going dude who made the entire process a breeze. Went above and beyond to make the entire experience a good one.
Matt was extremely responsive and the van was great. He was very helpful throughout the experience, and we really enjoyed the rental.