Mike was exceptional to deal with. He was very helpful and made our vacation better by communicating so effectively and patiently addressing all of our concerns and needs. The trailer was perfect for our family of four for a 5+ day road trip to Mt. Rushmore/South Dakota, and enabled us to focus solely on having fun and enjoying ourselves. We are anxious for an opportunity to rent Mike's trailer for our next trip! Thanks for helping us build some great family memories, Mike!