We enjoyed this motorhome so much last year that we rented the same one again for our summer beach camping trip. It is large and luxurious and had everything we needed. We look forward to renting it again next year.
My experience might be different than others and /or it could have just been bad luck? The RV trip started off great until things went wrong due to their RV not being in good working order. Shawna is very pleasant and accommodating when you first meet her but upon return she is a different person. I don't know if she has done this in the past? I accepted paying for a couple broken items but she decided there was much more and very unreasonable and immediately took the whole deposit without justifying or itemizing. Beware your renters rights are limited they don't have to justify taking your whole deposit and they will send you to arbitration where an arbitrator will decide on your fate, which is a Gamble. I don't know if Shauna truthfully felt we did all the damages that she claimed but she didn't care and tried to make us pay for every little thing, thank God the arbitrator didn't give her everything!
So beware it might be a good rental price but you might be paying for it in the end, be very diligent. Good luck.
This was my first experience with Outdoorsy. Our own motorhome broke down at the start of our trip. Shauna responded within minutes to my message and was overly willing to accommodate our short notice request. The motorhome was new, clean, and fully stocked. My kids loved the games, two TVs and dvd movies. My interactions with Shauna were very pleasant. She walked me through this first-time experience with ease. I look forward to another opportunity to rent from Shauna.
1 Photo submitted by Christopher F.
Great experience with this RV! Super clean and had many extra items, like dishes, coffee pot, bedding. The owners were excellent to work with, very helpful and super friendly!
Rv was like new, very clean, low mileage, no problems.