Please return clean so added chargecharged.
Return with tank full so no added charge.
Service fee for each unpaid toll
Please return waste free, so no added charged
It is not fair that I would leave # of Stars in the review, because we never went past 'communication.' But. But I do need to communicate the following: we were devastated. Owner waited for last minute to tell us of technical issues with the vehicle, and that it was in an accident. Did not respond to multiple emails/texts, until Outdoorsy let us know of cancelation of trip. Totally messed up our vacation plans, which we were so much looking forward to and worked for MONTHS on. Owner never offered to help us find another vehicle, nor how to explore other options with Outdoorsy.
With all due respect, most of what you wrote was wrong.
We learned of the accident and the extend of damage the night before I wrote you the following:
7/9. “It is with a heavy heart that we must cancel rental of our Simplicity 1. It was in an accident last night and will be out of commission apparently thru September.
“If you reach out to Outdoorsy, they will do what they can to help you fin…
The RV is easy to drive and park. It is a very nice vehicle with every thing you need to have comfortable trip. The bed is very comfortable. Kathy and Tara were very helpful. Great communication easy pick and drop off.
Kathy & her daughter were amazing during our entire process in booking the RV. The reservation was easy, along with the pick up and return.
Following our trip the review for additional mileage and such was prompt, and security payment was released as mentioned.
The only thing that was clarified while onsite during our walk through was the unlimited generator had to have the automobile engine on…