Leonard Shanks canceled the booking 2 days before departure. This is an automated posting.
The TV in living room didn't work. The refrigerator /freezer wasn't cold. Matter fact, my milk spoiled. In addition to the above notings the air conditioning got extremely cold and we were unable to sleep. #unhappycamper
Leonard made it clear we can call him whenever. Thankfully we did not need to. He is a wonderful person. The rv is beautiful and easy to drive. My girls and I will remember this trip.
Lenny was super nice and informative. Took care of all our needs. Even came out to handle a mishap I had with no hesitation. Turns out my lack of experience with RVing was the cause of my troubles but nevertheless made me feel at easy and very nice handling my concern. Super grateful to him and really enjoyed his RV.
What a great rental and awesome experience. No nickel and dime and went the extra mile on delivery.
Lenny was a pleasure to work with. He was flexible on pickup and drop off times and he spent ample time going over the features of the rig. Duffy's Roadhouse was equipped with everything you need: pots, pans, plates, cups, chairs, grill, etc. The RV handled pretty well in the high winds driving out to Arizona and back. All in all a great experience.
RV trip was great! And Len's customer service was the very professional and a great friend. we will request to keep using his RV fr future. Thank you Len!
Leonard was very friendly and very helpful. We had a great time!
Michael “Buzz” C.
My wife, Schnauzer and I just completed a wonderful 8 day cruise in Duffy’s Roadhouse 32 ft Monaco La Palma RV. Our daughter and her family joined us in Malibu, we revisited Morro Bay, spent two wonderful days with my mom in Santa Cruz before stopping off in Goleta for a night. The RV performed perfectly and we all were very comfortable. The RV had everything we needed to enjoy our stops. I would not hesitate to rent this RV again. It’s a great RV for 2 or 3 people. And Lenny was fantastic- he responded immediately when I needed some help understanding how things worked. It was a pleasure to drive this well cared for RV. Can’t wait to go again!!
3 Photos submitted by Michael “Buzz” C.
Excellent experience working with Leonard! Motorhome was perfect for what we needed, and AC kept up with the heat in the high desert with out any hook ups for our dry camping weekend. Any issue/question we had Leonard was there to answer for us. Would definitely rent again.
1 Photo submitted by Michael M.
It was a great experience! Would book again in the future!
Leonard was very helpful and available to us at all times to make sure that everything was working properly and that our experience was a great one. Highly recommend this RV!
It was a pleasure dealing with Leonard. He was an awesome host. We will definitely rent from him in the future!
Leonard was great to deal with. The motor home was beautiful, and ran perfectly. Had a wonderful time. Will definitely deal with him again!!
1 Photo submitted by David S.
Leonard was great to work with. The Rv was was in good condition. The value was excellent. The only issues we had were the the generator could not keep up with the extreme heat traveling from Palm Desert to Lake Havasu and shut off multiple times. The fridge didn’t get cold either. We contacted Leonard and he offered suggestions on how to get the generator going again. Once we arrived and plugged into the 50amp the AC worked great. If you like camping in an RV, this might be a good option. Just be mindful of the time of day and the temp when traveling from point A to B.
We have rented a 32 ft RV from Leonard for our 6 day family trip. This was our first time renting through Outdoorsy and we were pleasantly surprised. First of all Leonard was great to deal with. He was friendly and very responsive from my first message to him up until the very end (post RV return). His RV was in good shape and ready for the trip. He spent the time with me to show me all the ins and outs when I was first picking it up. As I was about to get on the road he reminded me to call him day/night on his cell should I have any questions. I only needed to talk to him once and he picked up right a way after which he texted me later on to make sure everything was running smoothly. We put on almost 1500 miles over the course of our trip and took the RV as far as Lake Tahoe which means steep hills up and down. Not once did we have any problems. Considering the size and weight of the vehicle we had no issue climbing or descending those hills I would recommend Leonard’s RV to anyone who is looking to take their family on a road trip. I would rent from him again should we decide to take another trip.
3 Photos submitted by Martin S.
Lenny was great to work with. Helped with all our questions while we were on the road. Will rent from him again!
Lenny was Very flexible !!
Shanks’s RV was amazing and is in fantastic shape. He was very through with explaining everything which we appreciated. I look forward to renting from him again.
Great experience! Len is as good of a host as you could hope for. He took the time to help us learn everything we needed (as first time RV renters) about the vehicle, functionality, etc. He had everything clean and organized, was super flexible on the time for pick up and drop off, and the RV is decked out!
Leonard is very helpful and accommodating. The vehicle is clean and modern. We had a great time and will definitely request this one again!
We had a great time camping with friends for a weekend desert getaway! The motorhome was clean and fit perfect for our needs. Fully stocked, and comfy beds!! Leonard was so great to work with. Great communication throughout! Would definitely consider renting again for our next trip!
Fantastic experience. Great RV host!