Outdoorsy Roadside Assistance provides its renters with around-the-clock technical and emergency roadside assistance dedicated to meeting the demands of RV travelers throughout the US and Canada. Simply call 1-855-817-1885 for assistance, and we will connect you to our network of 40,000+ roadside assistance providers.
Outdoorsy’s Roadside Assistance includes access to ASE-certified technicians who staff a 24/7 call center and a team of mobile mechanics (who are equipped to service RVs inside national parks like Yosemite, Yellowstone, and more). Outdoorsy Roadside Assistance covers the rented unit only for the days selected in the reservation. Services include:
- 24/7 Technical Support
- RV Service Appointment Assistance
- Premier RV Service Network
- Mobile Mechanic
- Emergency Road Service
RV Technical Assistance is available 24-hours a day, 365 days a year. This benefit provides the renter phone access to ASE-certified technicians to assist with first level instructions and technical diagnosis with basic troubleshooting and common operational issues with your registered RV. Renters must be able to provide the technician with the RV chassis type, Year, Make and Model, a brief description of the issue, and the location of the RV. (Renters performing technical adjustments or modifications does so at their own risk.)
In the event of a RV mechanical breakdown, Outdoorsy Roadside Assistance will assist without any additional fee in arranging the dispatch of a mobile mechanic to the renter’s location (subject to availability). Please be advised not all dealers perform service calls and not all service calls are guaranteed. The renter is responsible for all charges related to on-site repairs, including but not limited to parts and labor costs. The renter will be responsible for any dispatch fee if the vehicle is at the renter’s residence or in storage. Mobile Mechanic benefits are only available if the unit is inoperable and cannot be moved due to mechanical breakdown. Issues related to malfunction of appliances, parts or systems solely related to the passenger cabin are not covered by Mobile Mechanic benefits.