Rob was very helpful and communicative. The unit was in good shape and clean. I would rent from Rob again.

Black and grey water tanks were full from previous renter. Sewer smell in unit for 3 days of our 4 days rental. We were at a festival, so couldn’t leave to drain them, as several other RVs would have to move to let us out. Couldn’t cook, do dishes, shower or use toilet. We usually tent camp and this was essentially the same. We were able to sleep in it with drains plugged and fans on. Rob answered our call promptly and helped us diagnose the problems, but there wasn’t much we could do at that point . He did refund $150 off our $1152 bill, but we feel that was inadequate as we lost more than 50% of the expected utility from the rental. Apparently the previous renters told him that they had drained the tanks and he took their word for it. An understandable error, but still his responsibility. Overall a very disappointing first experience with Outdoorsy.

We had a great 12-day trip visiting national Parks in Utah. Rob's trailer camper was perfect for us. It was easy to pull with our Kia Teluride. We stayed at state and national park campgrounds as well as an RV Park. We camped several nights in a row using battery power only with no issues. Rob was very responsive to our questions. The camper is in excellent condition. I highly recommend Rob's camper and a visit to Utah.