2021 Thor Motor Coach Chateau 31EV
2021 Thor Motor Coach Chateau 31EV
Member since 2018
We went into this with our son and his family. Growing up we loved taking family RV trips to Zions, Yosemite, Yellowstone and all the amazing National Parks that really aren't that far away. We also love beach camping, even if there is more sand! RVing is a great chance to make lasting memories!
This is a new RV! It is great for families as it sleep as many as 8. There is an outdoor kitchenette and an outdoor TV. We’ve gone camping to sites with full hookups and gone dry camping.
Fee if RV is returned without cleaning
Fee includes filling RV w/propane, water, and trip preparation
Under 3,500 lbs single axle
Le Chateau LET'S GO!
About the host, Home Away RV Rentals
Dave is a great guy to rent from very informative. The RV came as described. I would definitely recommend this RV as a rental
Home Away RV Rentals canceled the booking 1 day before departure. This is an automated posting.
The vehicle is easy to drive and clean. Suitable for a family of four. good👍🏻
Super cool RV with an amazing owner. I've never used an RV before and Dave really took the time to show me every little thing about his RV so that me and the family would have the best time ever. Also, on a side note, the bed in this RV was arguably better and more comfortable than my bed at home. Will 100% bookmark this RV for future rentals.
My experience was that this is a son dad team and they are not nice people. So we are communicating with the son who has no idea what is going on with the RV and the dad who owns it. The RV is nice but honestly the experience was not. Dad seemed way kinder but was not the one you have to deal with.
Home Away’s answer
Thank you for taking the time to share your feedback. I would like to clarify a few points. The original pick up time is 10 am and we accommodated them and moved it back to 12:30 and they were late for the pick-up. We went through the Outdoorsy standard contract and took them on our standard test drive and walk around, which we do the same for all of our renters, and it can last anywhere from 40 minutes to an hour. The vacuum was in the rear closet and we pointed that out to them as they dropped it off. Outdoorsy's normal return time is 10am, the same as the pickup time, but we typically move that back too noon. Here again, we accommodated them. In our communications over chat, we agree to a 2pm drop off. When they came and picked up she said that we agreed to 3pm and we were fine with that, even though it was inaccurate, and wrote on the contract 3pm. They then said they would be late several times, saying they would be 15 minutes only to further push back the time, whether in text or in Outdoorsy chat. They showed up at 4:20pm. We review the RV and they disclosed that they broke one of the keys. We informed them that we would charge them for that. In the contract it does actually state that if they are late, they can be charge a full day's rent. We informed them that we would be charging a half day's rent. They were both upset. We did charge them the half day's rent but did not charge them for the broken key. Obviously, we are not seeing eye to eye on these points and they have written their review as such, but please refer to our other reviews and make your judgements on your own. We will not be renting to them again.
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