Joe was nice enough to help us out with a very last minute booking, even though he was out of town at the time. His friend Jason who helped with the rental was super nice and accommodating with pickup & dropoff times, and very helpful with showing the RV and answering questions. Both were always available by phone to answer questions that came up. RV was very nice, roomy, and clean. The bedroom A/C ended up not working, but the main one worked great and kept the inside very comfortable on its own. Would definitely rent with him again.
Joe was very friendly and communicative, and very flexible with pickup and return times. Unfortunately when we picked up the RV, Joe wasn't there to walk us through it and being new RV renters, we needed detailed instructions. Since Joe was not available, he had his neighbor Jason walk us through, but he wasn't as knowledegeable about the RV as Joe. On pickup, the RV had some alarm going off and w…
Owner canceled our booking right after he confirmed it. It seemed to me that he got a better offer so he bailed on us. Pretty crappy.
To be honest, I cancelled less than 1 hour after you booked because you told me you had no experience driving a large vehicle. As the owner, I reserve this right. I value my RV very much and don’t want to risk an accident over a few hundred dollars. You had plenty of time to find another RV. Sorry to disappoint you, but perhaps reserve your 1-star ratings for when you actually purchase a product/service. I rent my RV out on Outdoorsy to help to support my family. None of this probably ever crossed your mind.