The pickup and drop-off of the van were very straightforward, and communication with the owner was smooth enough. What we liked most about this van is how easy it is to move around in due to its size. Also, the awning was very useful on a day it rained. As for the downsides, I would say the bed was uncomfortable and the van's 12V outlet wasn't working, so we couldn't charge our portable battery during the trip. However, these are details that are easy to fix, and I'm sure they will be repaired for future renters. Overall, it was a positive experience, and we recommend this van for trips around Washington.

4.5 ⭐️ Adam is a great host, super kind and understanding when my luggage was lost and I had to push back my pickup time about 5 hours. Recommended a great place to eat and get coffee near the pickup location. Quick to respond when it was needed. I was very happy with the way it drove and the comfort overall. The van had everything I needed for the trip and kept me feeling safe as a solo female in the mountains. I had some issues, nothing that was detrimental to my trip, but Adam was apologetic and offered me a solution. I wish I could give 5 stars, but there are just a few things that can use improvement. The dish set needs updated, it is run down and not what is pictured - probably from replacing things people lose! I also expected a blanket, I only had two thin sleeping bags from the add on, so it was quite cold on the 30° nights I had in the mountains. While I was reviewing the awning setup, I realized now the roof storage was on the back racks which prevented me from opening the awning the entire way. I thought I was doing something wrong! Just small inconveniences, nothing that would prevent me from re-renting. If I ever find myself in the PNW again I will keep this lovely van in mind!