#VanLife 4 Season Adventure! 4x4 Mercedes Sprinter Van for rent in Seattle

Jared and Jack were really on top of communication when I was looking at renting the RV. They even let me come and look at the RV before booking which was great because I wanted to see if the RV had AC since it was very important to me and it did in April when I saw the RV for the first time. Unfortunately, when we got the RV and Jack gave us the tour and showed us how to operate the RV, we were told the RV did not have AC anymore which was very surprising because no one told us the AC was removed prior to be pick up. If you look at the amenities on the listing AC is listed so my recommendation is to update the amenities offered so future rentals know exactly what they will be getting.

As mentioned, Jack and Jared were on top of communication when I was looking at renting the RV but unfortunately, a week prior to me getting the RV, no one replied to my messages. As you could imagine, I was freaking out because the trip was approaching, and it was very chaotic trying to figure out if our booking was still good to go. Sent a few text messages, calls, and even reached out to customer support. Finally, 2 days before the pickup date, someone got in touch with me and confirmed we were good to go. I was happy to hear from someone and our group was able to relax.

Our original pickup date was scheduled for Friday but last minute we decided we wanted to get the RV the day before, and Jack was very accommodating and was able to approve my request. We did pay for the extra day, and he also allowed us to return the RV a few hours later. On the way back to Seattle we ran into multiple car accidents which caused a delay. Jack was very understanding which it was very nice of him because we were trying to be back on time to return the RV.

Once we got back, my partner did not have his car key and Jack was understanding and let us wait outside for an Uber since we could not take our car. He even allowed us to leave the car overnight and got to pick it up the following day. Very nice of him.

Overall, both are great, and the RV did help us. We just wish for the future if something that was promised like AC and was removed, please communicate with the customer so is not a surprise on the day of pick up. Besides that, the RV is great, and it was very nice to have during our trip, so thank you for letting us have it.

This was a great experience. Jared and his dad were flexible and worked well with me. Over and above service. Loved having the van for our road trip.

Jared and Jack (Jared's father) were very accommodating. The RV was in great working condition and very easy to use. Jack walked us through on how to use everything. He also provided us with cookware, bedding, a jetboil, and a few other miscellaneous items. Finally, he drove us to the train station at the end of the trip! Overall great experience and would not hesitate to use them again.

Jack and Jared were awesome and easy to work with. They were quick to answer any questions that we had.
We traveled through Montana, Yellowstone, Grand Teton and Idaho with ease. We loved waking up and just opening the back doors to watch the sunrise. I was thankful we had the van and weren’t sleeping in a tent as we had bison and elk walking through our campground! This van was perfect for our adventure and we wouldn’t hesitate to rent from them again.

Fantastic trip!

Flexible check in was very much appreciated. Good understanding of the systems was given by Jack!