2019 Thor Motor Coach A.C.E

3.3(2)
Class AMoraine, OH
9 seatbeltsSleeps 932 ftYear 2019
125 miles/day freeGenerator included

Meet your host, RV Life Is Good, LLC.

Member since 2018Dealer

"RV Life Is Good" is an actual brick and mortar RV rental business with a professional cleaning service for inside and out and we do not charge to dump the black/grey tanks for you upon your return. We have 19 RV's now and just bought a 10,000 square foot heated building to house all of our RV’s so your training will always be done inside in case of rain or if you are picking up in the colder fall & winter months. Our shop is conveniently located 500 yards from a Super Walmart so if there is anything you forget to pack for your trip, you are covered. We have great mileage prices compared to our competitors and will consider extra discounts or additional mileage depending on the length of your travel. We strive to provide superior customer service and will do everything we can to make your trip as memorable as possible by doing our best to honor any special requests if there is something you need that we don’t stock in the RV. We have a full time mechanic and a 65 point inspection on each unit before it goes out so we can assure you that the RV is in tip top shape! We will provide video tutorials on the unit and we are available 24/7 if you need assistance for anything along your way. Lastly, we provide vehicle and boat storage in the back so you can leave your vehicle here while on your trip. Our lot is completely secured with razor wire and cameras so you are confident knowing that it is safe during your trip!


Class ARental #153607
  • Sleeps: 9 guests
  • Seats: 9 seatbelts
  • Fresh water tank: 50 gallons
  • Fuel: Gas


Owner rules

  • Pets not allowed
  • Music festival friendly
  • Tailgating not allowed
  • No smoking

No pets. No smoking.

Rates

  • Daily$260.00 /night
  • Weekly$250.00 /night3.8% discount
  • Monthly$240.00 /night7.6% discount
Minimum stay
3 nights
Refundable security deposit
$1,500.00
24/7 unlimited roadside assistance
Learn more about Roadside Assistance

Policies

Mileage
125 miles free per day You will be charged $0.35 for every mile over per day.
Generator usage
4 free generator hours per day If you exceed the included hours you will be charged $4.00 per hour.

Owner fees

  • The Prep Fee includes a professional cleaning prior to your arrival and we also will dump the black and grey tanks upon your return so you can drive it back with no worries!



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Availability

This rental has a 3 night minimum.
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2019 Thor Motor Coach A.C.E

Reviews

(3.3)

Elizabeth E.

2September 2020

At first glance, this RV and Kirk seemed like a godsend in the COVID-era of summer vacations. However, what we quickly learned is that not everything is at it appears. From the very beginning Kirk was slow to communicate and unclear in directions. He mis-listed details of the rental (like when it was to be picked up and how much the mileage overage would cost) and then called in a panic on the morning we were to pick it up because he had not made it clear how we were to enroll for insurance. He forced us to choose his insurance upon pickup so he could release it to us even though we had full intentions of being covered under our own insurance. The situation was later rectified however without any clear direction from Kirk. Be prepared that almost all communication with Kirk will be outside the platform.

Kirk’s answer

Elizabeth it's not right to be upset and state the falsities above when you caused quite extensive damage to our New (3 month) Class A RV that had 6500 miles on it when you departed our lot. The overage milage is clearly stated on each of our 12 listings on Outdoorsy and so was the time you were to pick up the RV. Lets remember the reason I had to call you the day of your departure was because you wanted to use your State Farm insurance and hadn't sent over the addendum that we told you we needed so we had no choice but to run you through the Outdoorsy insurance so you could be approved and head out on time. We then received it with about an hour from your departure time so I then made many calls to get Outdoorsy to credit back the insurance charge they charged you. With regards to the window noise which had not been an issue with any previous renters all I could do (until you returned it back) was to ask you to run some tape at the point were you said air was whistling in....I did offer an apology and you said that fixed it so I thought all was good? Upon your return we found the insulation seal had been flapped over in one small area and was the reason for the air passing through and the dealer took care of it through our extended warrantee. As for the AC unit you said it was intermittent and said the unit was staying cool enough. Upon your return we had it checked out by a mobile mechanic and the AC has never had an issue since. We have no idea if you froze up the coils but we never heard back from you from your first call and now in the review you state you were stuck in the desert without AC. Now the 3 major damages you caused to the RV on your trip are really what this is all about. You contacted me and told me your husband was pushing really hard on the touch screen radio/navigation/camera system and broke the screen.
The replacement for that unit from the Thor factory was $1900. Then you took two rocks to the large Class A front windshield which you stated you were close behind semi trucks but you stated "That should be considered normal wear and tear". Outdoorsy offers windshield replacement and it's clearly spelled out that you are responsible for damage to the windshields and tires while on your travels. The Windshield was $3300 to have it replaced. Then lastly you ran the front end of the RV into a cement parking stop or a large bolder at a campground and damaged the fiberglass front. This was $550 to have fiberglass repair and custom paint job done. We supplied your State Farm insurance with all receipts and photographs and they agreed to all the damage. I understand that your frustrated but we didn't cause the damage. I cannot afford to let you take our new $110,000 RV out on a family trip and have it returned with the damages you caused and be expected to cover these costs. If that was the case I couldn't continue to offer our great RV's to other family's because we would be completely upside down and then our units would not be up to par for the next renter as it was for you. I wish all this didn't happen also because you have no idea of what we have to go through in order to coordinate the repairs around other renters and still try to keep everyones trips alive.

Brian R.

4.5August 2020

This is the second time we have rented the 2019 Thor ACE from Kirk & Melissa. We were new to RV'ing, but my family and I really enjoyed it both times and we will be back again. The operation to have them cleaned and outfitted for your trip is top notch and the pick-up gets easier each time.




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