We love to help.

We love to help.

For guests (US)

For your stay booking, please be aware that you may be charged for damaged or lost property, or if extra cleaning is required, after your …

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You can update your credit card in your account at anytime.

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Outdoorsy works hard to ensure that all members are safe, insured, and qualified to drive. Becoming a Verified Driver is a required step …

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Purchasing gift cards Gift cards are not available to purchase at this time. Redeeming gift cards

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Outdoorsy hosts carefully curate each listing, but in rare cases, you may discover an issue when picking up the RV. If any item listed …

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CATEGORIES

Peace of mind can be hard to come by these days, but you can find it easily by purchasing the Premium protection package while renting …

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It’s always a good rule of thumb to take a safety-first approach in any vehicle. That’s why all states require seat belts for every …

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“I sent you an email.” “I didn’t get it.” We all know how this conversation goes. The real person to blame is actually not a person at …

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Even the best-planned trips can be impacted by an unexpected event or unplanned interruption, illness, road closures, traffic accident, …

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Outdoorsy allows hosts to choose among three standardized cancellation policies (flexible, moderate, and strict) that we enforce to …

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Planning a trip is an exciting time. But, you’re smart to pay attention to the finer details before making any commitments. That …

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Typically, rentals will include a base amount of miles and hours for free, and then charge for additional usage. Please refer to …

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It’s up to the discretion of the owner. You can find this info at the bottom of each listing, but feel free to message the owner directly …

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Depends on the person! Owners may respond in a few minutes or a few hours—or even make a decision about a reservation request right away. …

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Each RV owner on Outdoorsy is free to set their own terms for mileage. Some miles may be included in base rental rates and can be …

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Search, book, roll. Just key your desired dates and location into the search field on Outdoorsy.com to discover a host of awesome RVs. …

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You will either pick up the vehicle directly from the owner or from one of our managed partners who stores multiple vehicles. During both …

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So you’re on the road, having a blast in the rig you rented from Outdoorsy, and you’re itching to extend your trip? Or maybe your …

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Yes, however refunds are determined by the owner, so please contact them directly. The Outdoorsy support team can’t process any refund …

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Outdoorsy insurance doesn’t cover travel to Mexico, but all other location restrictions are up individual owners. Some owners, for …

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If you cancel a reservation, your refund amount is determined by: Your host’s cancellation policy.

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While one-way rentals are definitely a possibility, it comes down to each individual owner and their policies. An owner may opt to allow a …

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A lot of our owners are pet lovers, but may have restrictions on pets in their vehicles. Check the rules section of each listing to see if …

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Seems like a dream, but oftentimes, yes! Delivery options are at the sole discretion of the owner, but we’ve seen great results. You can …

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Generally, if the RV is 45-feet long or less, and you aren’t towing something over 10,000 pounds, then you usually don’t need a special …

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Yes! Not only that, but international travelers are covered under our insurance program. Many of our international travelers love this …

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