Many renters are allergic to pets so we must charge extra because it takes a lot of work to clean the RV after a pet has been in it to remove all the pet hair, dander, and sanitize every surface.
Propane will be full at the beginning of your rental. You don't have to worry about filling it back up on return.
Propane service when RV is brought back with less quantity than it departed with and pre-paid option was not selected.
Waste dump service when RV is brought back with waste tanks not emptied.
Fantastic experience with this RV! Great layout and everything worked beautifully. Easy to drive and checklists provided really helped! Darren was careful and supportive in the pickup process, teaching us everything. Would rent again for sure!
Ruby is the way to go if you're not sure about RV'ing for the first time! Not only because it is an amazing home away from home - my 13 year-old said we were glamping - but also because the guys were extremely attentive and communicative throughout the experience. The pre-check run through is thorough - plan on it taking a bit, but well worth it. If you do forget something, they have a step-by-ste…
Thanks for the review, Andrew. Sorry that you had issues with the outside TV. I took Ruby out for a trip right after you and it seemed to work fine after wiggling the wires, so I'm guessing it may have been a loose connection for you. RV electronics can be finicky, especially when they are regularly exposed to outdoor elements. As far as the satellite is concerned, it is installed, but I don't…
Darren and Paul were very professional and responsive from booking thru checkout. We were new to rv’ing and they patiently addressed all of our questions. We had an amazing time with Ruby. It suited our family of 5 perfectly on our 12 day adventure. It looks just as clean and new in person as it does in the listing photos. We hope to rent it again soon!
This was our first time to take family in a RV for vacation. Great experience. Darren and Paul were very helpful. Paul gave us a completed walkthrough and test drive. We only wish if we could return RV later in the evening so that our kids could enjoy the beach in the morning and say goodbye to the beach. If we want a RV trip in future, we definitely will book this one with Darren and Paul.
Darren and Paul gave a thorough Orientation and were available to answer any questions that I had during the weekend.