2019 Grand Design Reflection

1(1)
TrailerSan Antonio, TX
Sleeps 438 ftYear 2019
100 miles/day freeUnlimited generatorGood for couplesGood for Families or Groups

Meet your host, Desiree

Member since 2019

We would live in our RV full time if it wasn’t for our 4 cats who control too much of our lives.


TrailerRental #164889

Our rig was bought brand new and only used 3 times since January 2019. It has been stored in a completely enclosed storage unit. She is beautiful and you won’t want to leave! We offer delivery, set up and cleaning! All you have to do is show up! You can look up more information about us and our trailer at our website

  • Sleeps: 4 guests


Owner rules

  • Pets not allowed
  • No music festivals
  • Tailgating not allowed
  • No smoking

Rates

  • Daily$165.00 /night
  • Weekly$148.50 /night9.9% discount
  • Monthly$132.00 /night19.9% discount
Minimum stay
1 night
Refundable security deposit
$500.00
24/7 unlimited roadside assistance
Learn more about Roadside Assistance

Policies

Cancellation policy flexible
  • Free cancellation for 48 hours after booking, as long as you cancel more than 14 days before departure.
  • If canceled more than 5 days prior to departure:
    • Insurance is refunded
    • 100% of the booking total is refunded
    • The service fee is not refunded
  • If canceled within 5 days prior to departure:
    • Insurance is refunded
    • 75% of the booking total is refunded
    • The service fee is not refunded
Mileage
100 miles free per day You will be charged $0.35 for every mile over per day.
Generator usage
Unlimited generator hours

Owner fees


Towable features

The host hasn’t specified this detail.


Every new RVers biggest concern? How to dump RV waste. But don’t fret! We have Outdoorsy community member, Mike Jackson, to talk you through it.
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Availability

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2019 Grand Design Reflection

Reviews

(1)

2019 Grand Design Reflection

Cleanliness

1

Mechanical

1

Value

1

Listing Accuracy

1

About the host, Desiree

Communication

1
More about Desiree

Derrick C.

August 20201

This RV owner failed to monitor their booking calendar. I eagerly booked the RV as it was available according to the calendar, only to have the owner immediately cancel my booking. My credit card was still charged $510 rental fee even though the RV was never available. It has taken more than week and the funds still haven't been returned to my credit card. Outdoorsy offered a misely $50 credit for this avoidable inconvenience? Had the credit card been declined, this would've terminated the transaction immediately. I still cannot understand why my credit card was even charged considering the RV was never available to be rented? Not a good first time experience. I encourage Outdoorsy to be more accountable as they should require RV owners to be more responsible for ensuring their RV is actually available before charging the customer and if it is not, the RV owner should pay a $100 penalty fee to cover the customer inconvenience and then Outdoorsy should pay an additional $100 penalty as well. The RV owners and Outdoorsy each should share a role in this process. In this case, how would the RV owner have even known my booking should be cancelled if the calendar indicated the RV was available to be rented? Poor management is no excuse. It's just something about the process of knowingly charging a person's credit card when you know for a fact the services or product you're offering is completely unavailable that is extremely concerning and then tying up their money until the transaction is eventually refunded. Outdoorsy needs to fix this immediately.




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